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Scale Your Sales Podcast #104: Marcus Cauchi – How Sales Management Reduces Customer Churn Rate 

My next guest of Scale Your Sales Podcast is Marcus Cauchi. He is a chairman board director and fractional chief revenue officer to technology scale-ups in the 10 to 50 million range, an author, and host of Inquisitor Podcast. Welcome to scale your sales podcast Marcus Cauchi 

00:00 How Sales Management Reduces Customer Churn Rate 

4:12 How to Improve your Investors’ Loyalty 

7:29 Why Marcus says, there’re no Growth and Turnover when recruitment is a Number Game 

10:20 Marcus says, Coaching is the Superpower; the Problem is most Managers don’t know How to do it 

14:02 Marcus talks about How to make sure that Customer is always Engaging with Salespeople 

17:26 Why Marcus says, 50-60% of Sales Jobs will Disappear 

22:22 A Diverse Sales Team will give Company more Creative Solutions 

27:00 End 

Twitter: The_Inquisitor 

Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.  

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